Advising holds are set on student records to enforce required advising. Academic advisors need to remove the advising hold after meeting with the student. Students will not be able to enter course requests on-line until this hold has been removed.

• First Year Advising holds are set in September prior to drop/add, in late-October prior to spring preregistration and in April prior to fall preregistration - these holds are removed by the assigned first year advisor after meeting with the student.
• Sophomore Advising holds are set in late-October prior to spring preregistration - these holds are removed by the assigned or selected sophomore advisor after meeting with the student.
• Major declaration holds are set in April for rising juniors - these holds are removed by the Registrar's Office on receipt of a signed Major Declaration form.
• Major Advising holds are set in April for rising senior majors - these holds are removed by the department academic advisor after meeting with the student.

In PeopleSoft/FACSIS, there are two navigation routes to removing holds. Route one displays hold reasons more clearly, may be better for students not assigned to you as advisees and is better if you only need to remove a hold without looking up additional information on the student. Route two may be more convenient for assigned first-year and sophomore advisees or if you also want to review academic information before removing the hold.

Route one - navigate Self Service > Student Info and Holds > Remove Advising Holds.

To retrieve the student’s record, enter the student’s ID or search on the student’s name. For a name search:

• Enter the student’s Last Name and at least a first initial of the first name, then click .
• If a search list displays multiple matches, use the student Grad Year and Status displayed in the right column to help select the appropriate student.
• Click anywhere in the row to select the student wanted.

A student may have multiple holds, but academic advisors are only concerned with the Advising holds.

First-Year Advisors

Sophomore Advisors

Major Declaration

this one is removed by the Registrar's Office.

Major Advisors

look for the hold for your academic department.

To remove the hold, look for the Advising Hold with the Reason Description approriate for the hold you should be removing, and click on the link.

Click in the upper right corner of the page.

Click . Don't skip this step; if you sign out or click to another page without clicking here, the hold will not be removed.

You will return to the Manage Service Indicator page and the hold you just removed should be gone.

If you select a hold for which you are not authorized, the button will not be available.

Click at the bottom of the page and look again at the advising holds and reasons to select the correct one. If you should be able to remove a hold, but do not see a button available, contact the Registrar's Office or send e-mail to facsis@williams.edu.

If you have multiple advisees for whom to remove holds, click .  On the Search page, click Clear, then enter the ID or name for the next student.

Route two

Navigate Self Service > Advisor Center > My Advisees.

For assigned advisees, click the link next to the advisee. For students not assigned as advisees, click the button and search by name or id.

The advisee panels default to the tab. Click the tab.

A student may have multiple holds, but academic advisors are only concerned with the Advising holds.

First-Year Advisors

Sophomore Advisors

Major Declaration

this one is removed by the Registrar's Office.

Major Advisors

look for the hold for your academic department.

To remove the hold, look for the Advising Hold with the Department approriate for the hold you should be removing, and click on the link.

Click in the upper right corner of the page.

Click . Don't skip this step; if you sign out or click to another page without clicking here, the hold will not be removed.

You will return to the page and it will appear that the hold is still in place,

but if you click out of the page then back, it should be gone.

If you have another hold to remove for an assigned advisee, click back to the tab. If you have a hold to remove for an advisee not assigned to you, click at the bottom of the page and search for the next student by name or id.

If you click the button on the General Info page, you will see the service indicator display as in Route One above and you can release the hold as described, then click at the bottom of the Manage Service Indicators page to return to the General Info page.

If you want to review academic information on a student while in these panels, you can click the tab, or to see a student's schedule, click the tab.